Packages

Create your free account now: simply register and choose account from the login menu. Every site you create automatically comes with a 7 day free trial

Contents

1 Plans
2 Options

2.1 Email accounts

2.2 Domain Registration and/or Setup

2.3 Secure SSL Certificate

3 Support Options

3.1 Customer Service

3.2 Design Service

3.3 Monthly and Yearly Support

1. Plans ( top )

Features	Trial	Basic	Advanced	Professional
Setup cost	$0	$0	$0	$0
Monthly cost	$0	$10	$20	$50 + $0.2c/unit over 1000
Units/Sites/	up to 50	up to 100	up to 500	up to 1000+
File storage	100Mb	1Gb	2Gb	5Gb
File uploads max size	250Kb	5Mb	10Mb	20Mb
Monthly Data Transfer	1Gb	2Gb	5Gb	10Gb
Support	Best-effort	Standard	Preferred	Priority
Discussion forums	3 forums	10 forums	Unlimited	Unlimited
Content publishing	Yes	Yes	Yes	Yes
Email	~	~	optional	optional
News broadcast via email	~	~	Yes	Yes
Facilities booking system	Yes	~	Yes	Yes
Property Listings	Yes	~	Yes	Yes
Service Desk & Requests	Yes	~	~	Yes

¹You can use your own private domain, or default to https://www.living.io/~yoursite/
²All prices are in US dollar.

2. Options ( top )

2.1. Email accounts

If you already have a domain name, you can add email addresses to your site that support IMAPS email clients, or direct access via web mail.

Features:

Low-cost monthly fee. However, please note that no backup or recovery of emails is offered: users must backup/archive their email to their own local device or external device.
Basic Service Level Agreements.
Only available for sites subscribed to the Advanced or Professional plans
Maximum of 10 email addresses per site.

Monthly cost	$2.50
Inbox size	250Mb
Max attachment size	20Mb
Email send limit per day	200
Max recipients per email	20

2.2. Domain Registration and/or Setup

Register a new domain	$75.00 + the cost of your desired domain'''

All-inclusive service includes:

Registration of desired name, with Namecheap.com (or your preferred Registrar)
DNS Configuration for both web site and mail to use the LIVING service.
All settings on your LIVING account to support the domain name(s), or to add an additional domain name.

See Domain Registration Service for more details.

2.3. Secure SSL Certificate

Use your existing SSL certificate	$0 setup	$3/month
Use a SSL Certificate provided by us	$50 setup	$3/month

See SSL Certificate Service for more details.

3. Support Options ( top )

3.1. Customer Service

LIVING has an online service request page available by navigating to Support.

In order to keep our costs as low as possible, service requests relating to set-up and configuration of the LIVING platform will be referred to relevant Documentation.

3.2. Design Service

In the event that more complex service/support is needed, e.g detailed customization, stylesheet assistance, Javascript coding, CSS animations or complex image manipulating... LIVING offers pay-as-you-go support through our Design page.

Based on the request, our agents will provide a time and cost estimate to resolve your service request. We offer by-the-minute quotes at reasonable market rates.... so a simple fix could cost less than a dollar whilst a detailed stylesheet overhaul might take several hours and feedback rounds to get right.

3.3. Monthly and Yearly Support

To provide a level of support assurance and to avoid pay-as-you-go support, we also offer month and yearly support agreements. Please contact us directly to discuss your individual requirements.